1. General Refund Rules

All payments made to Growfino are final. Refunds are not issued outside the platform unless a verified technical issue occurs on our side.

Any remaining or unused balance:

• cannot be withdrawn
• cannot be transferred externally
• must be used within Growfino

2. Order Placement and Cancellation

Once an order is placed and enters processing, it cannot be canceled or manually refunded.

Refund requests after order submission will not be accepted except in cases clearly defined in this policy.

3. Incomplete or Failed Orders

If an order is not completed or only partially delivered due to system-related issues, the undelivered portion will be automatically refunded to the user’s Growfino balance. Manual refund requests are not required in such cases.

4. Drops, Delays, and Platform Changes

Social media platforms (such as Instagram, Facebook, YouTube, etc.) may apply updates, maintenance, or algorithm changes beyond our control.

Growfino is not responsible for:

• drops in followers or engagement
• delays in delivery
• interruptions caused by platform changes

Refunds are not applicable in such cases unless a verified service failure occurs.

5. Service Guarantees

Refund eligibility depends on the specific service selected.

If a service includes refill or replacement guarantees:

• refund will not be issued while refill is active
• users must rely on refill support first

Users are responsible for reviewing service descriptions before placing an order.

6. Abuse, Misuse, and Violations

Growfino reserves the right to:

• cancel services
• remove account balance
• suspend or terminate accounts

without refund if abuse, threats, fraud, or misuse of the platform is detected.

7. Fraudulent Payments

If a payment is made using unauthorized or fraudulent methods, including stolen cards or third-party misuse, the account will be permanently terminated without refund.

8. User Errors

Refunds will not be issued for mistakes made by users, including:

• incorrect usernames or links
• wrong service selection
• private or restricted accounts
• misunderstanding of service details

9. Chargebacks and Disputes

Users initiating payment disputes or chargebacks may have their account suspended or permanently restricted.

10. Policy Enforcement

Growfino reserves the right to interpret and enforce this Refund Policy at its sole discretion.

Any attempt to abuse or manipulate the refund system may result in account suspension.

11. Acceptance of Policy

By using Growfino, you confirm that you have read, understood, and agreed to this Refund Policy.